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Thank you for contacting the Sport and Recreation Complaints and Mediation Service.
Our Service will be closed from Thursday 23rd December 2021 returning Monday 10th January 2022. Please leave us a message with your name, telephone number and email address and we look forward to contacting you on our return. In the meantime, if you wish to access confidential counselling support, this is available free of charge to you through EAP Services. To access this:

1. Call EAP Services on 0800 327 669
2. Follow the instructions by pressing 2
3. You can make an appointment by pressing 1
4. When prompted for an organisation, quote organisation number 17168 and note you have been referred through our service, Immediation New Zealand Limited.
5. You will be able to book a session

We wish you all the best for a happy Christmas and New Year and look forward to assisting you in 2022.

Expert Mediation and Investigation Panel

To enquire about a complaint or dispute, please call 0800 493 612 with no obligation to proceed.

Andrew Scott-Howman

Andrew Scott-Howman is a Wellington based barrister specialising in employment law. Andrew was an employment law partner at Bell Gully between 2003 and 2008, following which he was a partner in the Crown Solicitor’s Office in Wellington from 2009 to 2012. He went to the independent bar in February 2012.
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Ann Skelton

Ann is a barrister, mediator and workplace investigator with over 25 years’ experience. Ann’s strength is in understanding the underlying conflict while keeping the parties at the centre of the process. She has conducted workplace investigations, culture reviews and inquiries, complex mediations and facilitations of difficult conversations.
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Anne Toohey

Anne is a barrister at Canterbury Chambers in Christchurch and has a general practice in civil, employment and criminal litigation. Prior to joining the independent bar, she worked from admission in 1996 as a civil and criminal litigator.
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Chris Merrick

Chris is a Partner at Meredith Connell, litigator and youth advocate, he has significant experience with rangatahi, whānau, dispute resolution and restorative processes. He is a former judicial and appeals officer and a speaker of te reo Māori, ensuring tikanga Māori and te reo Māori are incorporated in his work.
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Deborah Clapshaw

Deborah is an Auckland barrister with 40 years’ experience in dispute resolution. She spentthe last 28 years practising as a mediator and facilitator. She is recognized by Who’s Who asone of the world’s leading mediators and was named in NBR and Lawfuel as in the top 10commercial and family mediators in New Zealand in 2014, 2016 and 2019.
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Don Mackinnon

Don is a Barrister at City Chambers and has practised in the areas of employment and sports law for approximately 30 years. He frequently acts as a mediator and investigator in these fields.
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Erin Davies

Erin is lead Partner of Meredith Connell's employment law team. She is a specialist employment lawyer with extensive experience representing public entities and private clients, including schools and other education providers.
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Kate Keddell

Kate Keddell is a Dunedin-based mediator, facilitator and investigator. She was admitted to the bar in 2000 and practised commercial law until 2018. Since then she has been involved in mediations, investigations and governance.
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Maria Austen

Maria specialises in employment law and independent investigations. Prior to moving to theindependent Bar as a barrister in 2012, Maria was a Principal of the Crown Solicitor's Officein Wellington.
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Maria Dew KC

Maria was appointed King's Counsel in November 2018. She specialises in employment law, professional misconduct, health and safety and human rights matters. Maria has gained a strong reputation as independent counsel.
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Mark Kelly

Mark is a leading commercial mediator, with a reputation for skill, determination, commerciality, and reliability. He was admitted to the New Zealand bar in 1993, giving him over 25 years of legal experience.
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Michael Heron KC

Michael Heron KC is a leading KC in commercial and regulatory litigation and arbitrations. He is a trusted legal advisor to New Zealand businesses, government entities, and public bodies. Michael was formerly New Zealand’s Solicitor General...
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Nina Khouri

Nina is based in Auckland and has over 15 years’ experience as a mediator. She has received recognition as a leader in the field of mediation, having been a mediator of the year finalist in each of 2017, 2018 and 2019.
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Nura Taefi

Nura is a barrister specialising in civil litigation, and with particular expertise in professional misconduct, employment and human rights matters. Nura often acts as independent counsel in reviews and investigations.
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Paul Sills

A domestic and international arbitrator, mediator and barrister who draws on over 25 years of commercial and legal experience, Paul specialises in the early resolution of disputes both nationally and internationally for the benefit of all parties involved.
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Rachel Burt

Rachel Burt is a Wellington based barrister at Kānuka Chambers. Rachel is a mediator, workplace investigator and advisor with over twenty years’ experience. Rachel strongly believes in restorative practice and the power of effective communication, to build understanding and develop constructive solutions.
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Sheana Wheeldon

Sheana is a barrister and mediator with over 30 years’ experience in dispute resolution. As a mediator Sheana draws on her extensive experience to address the parties’ real interests and explore intelligent, pragmatic and creative settlement options.
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Shelley Kopu

He moana pukepuke e ekengia e te waka (Choppy waters can be navigated). Shelley Kopu is of Te Atiawa descent. As an experienced specialist employment lawyer, mediator and investigator Shelley is skilled at facilitating mediations with a Te Ao Māori lens, in a manner that honours Tikanga Māori and an indigenous view.
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Stephen Cottrell

A former professional rugby player and General Counsel of New Zealand Rugby, Stephen Cottrell specialises in sports law and dispute resolution. He is the principal of Cottsport Limited, a sports advisory company and incorporated law firm.
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The Hon Paul Heath KC

Paul was appointed Queen’s Counsel in June 1998 and as a Judge of the High Court of New Zealand in March 2002. He retired from the Bench in April 2018, and since that time, has been engaged in arbitration and mediation, together with other forms of dispute resolution.
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